Returns Policy

Its important to carefully consider your purchase prior to ordering and we will always try our best to ensure you select the correct product. However, under The Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your order in writing (except for customised products) 14 working days beginning with the day after the day on which the consumer receives the goods. Payment of postage for the return of the item is your responsibility and you must inform us in advance of returning any items for a reference and instructions.

Please note the high cost of returning a bike makes it especially important to choose the correct size model – please contact the store for help and advice.